I have had several issues trying to get the software to work.
- When I first installed the software, I would open the Administration module, which would take about a minute to load and then give me the error message "Login timeout expired." Any other module I tried to launch would give me the same error message. I uninstalled and reinstalled the Sage software, which did not work. During installation of the server, I was also getting an error message that the version of Microsoft SQL Server 2005 that was being installed was not compatible with Windows 7. I installed the SQL Server 2005 Service Pack 4 from the Microsoft website to try to resolve this issue, which also made no difference.
- Several days later, I tried to launch the Administration module again, and this time it did launch, and gave me a login prompt. I was able to get as far as restoring the database I was supposed to use. I then closed that module, launched the Accounting module, and got the error message that my activation code was invalid. I went back to the Administration module to enter the activation code that had been emailed to me when I first downloaded the software. The activation code did not work. I tried using a classmate's activation code, which did not work. I requested that a new activation code be emailed to me, which also did not work.
- In all three cases, I was trying to enter an Evaluation code that started with DM-. It appeared that the code field expected strings of five characters separated by dashes (DM-xxxxx-xxxxx-xxxxx etc.), while the activation codes from the emails contained strings of four characters separated by dashes (DM-xxxx-xxxx-xxxx etc.). Copying and pasting a code resulted in the string being reformatted to fit the five-character-string format, and the code was not accepted. I tried entering the code by hand, which resulted in spaces where the fifth character was expected. This was also not accepted. Therefore I could not run any module other than the Administration module.
- I uninstalled all the software and downloaded and installed a new copy from the new email link that had been sent to me. I have now been restored to getting the "Login timeout expired" error message when I open the Administration module.
Thank you for your patience, and I would greatly appreciate any help you could give.